GTCs

GENERAL TERMS AND CONDITIONS for Management Consultants

Preamble

A freelance Certified Management Accountant performs their professional work according to the Austrian Certified Management Accountant Law of 2014 (hereinafter referred to as the BiBuG) and is publicly appointed to do so having provided proof of the high qualifications required by law.

1. General Principles of Cooperation

1.1 These “General Terms and Conditions for Certified Management Accountants” shall apply to all legal transactions between the Certified Management Accountant, as contractor, and the client, particularly for works contracts, bookkeeping contracts, performing payroll accounting and handling payroll-related taxes to the extent of those professional rights and commercial ancillary rights established by the BiBuG, the content of which are expert services and consulting of clients by the Certified Management Accountant within the scope of the generally approved professional principles and ethics of the profession. The version valid at the time of the conclusion of the contract shall be applicable.

1.2 Should one or more clauses of these Terms and Conditions be or become invalid, the validity of the remaining clauses as well as of the concluded contracts based thereupon shall remain unaffected. The invalid clause shall be replaced with a valid one, the intention of which comes as close as possible to the meaning and economic purpose of the invalid one.

1.3 The Certified Management Accountant shall be entitled to have competent employees or commercial/freelance partners (full or partial) conduct the service, consulting and/or representation. Collaboration with other freelance certified management accountants shall be agreed upon in writing.

1.4 The client shall ensure that the organizational frame conditions at their place of business permit the fewest possible interruptions of work and facilitate rapid progress of processes while the service, consulting and/or representation is conducted. The Certified Management Accountant shall act according to the policies of professional practice when conducting the service agreed.

2. Area and Scope of Application

2.1 These Terms and Conditions shall apply both insofar as the application thereof is expressly agreed upon and to additional agreements between the Certified Management Accountant and the client.

2.2 All service, consulting and/or representation orders and other agreements shall only be legally binding insofar as the client confirms and signs these with the legally binding signature of the company, and shall only oblige both parties to the extent determined in the written contractual agreement (works contract).

2.3 The Certified Management Accountant shall render all services according to prevailing legal norms. Should the legal norms change after the Certified Management Accountant submits their concluding professional statement, the Certified Management Accountant shall not be obliged to indicate changes or implications arising therefrom to the client. This shall also apply to completed parts of an order.

3. Scope and Execution of Orders

3.1 The scope as well as the execution of service, consulting and/or representation orders shall be agreed upon in a contract.

4. Duty of Disclosure of the Client/Declaration of Completeness

4.1 The client shall, at the request of the Certified Management Accountant, confirm in writing to the Certified Management Accountant the completeness of the documents submitted as well as the information and explanations provided. Furthermore, this declaration of completeness shall not be subject to any formal requirements.

4.2 The Certified Management Accountant shall be entitled to presume that the information of the client, particularly numbers, are accurate when working to prepare and create annual financial statements and other statements, in conducting consulting tasks and other tasks. However, the Certified Management Accountant shall notify the client of any incorrectness the former discovers.

4.3 The client undertakes to provide all documents necessary for the execution and implementation of the service, consulting and/or representation order in a timely fashion, even without a specific request from the Certified Management Accountant, and to inform the Certified Management Accountant of all processes and circumstances of importance for the execution of the order. The definition of a “timely” submission shall be agreed separately. The client shall guarantee that all documents and information provided are accurate and complete. This shall also apply to all documents, processes and circumstances which only become known during the work of the Certified Management Accountant. The Certified Management Accountant shall not be held responsible for delays due to the delayed provision of documents or information by the client.

5. Assurance of Independence

5.1 The parties to the contract agree to mutual loyalty.

5.2 The contractual parties each undertake to make apt provisions to prevent threats to the independence of the cooperation partners and employees of the Certified Management Accountant. This shall particularly apply to employment offers or offers to accept orders on one’s own account by the client.

6. Reporting

6.1 The Certified Management Accountant undertakes to submit reports regarding their work, the work of their employees and, if applicable, also the work of their cooperation partners in writing, provided that no other agreements are expressly made. Submission via e-mail shall be admissible.

6.2 The client and the Certified Management Accountant agree that either continuous or one-time reporting, depending on work progress, shall be considered agreed for the service, consulting and representation order. The conditions of reporting shall be agreed upon separately.

6.3 Should the Certified Management Accountant submit a written statement about their work, this statement alone shall be decisive for an evaluation.

7. Intellectual Property/Copyright/Utilization Protection

7.1 The services of the Certified Management Accountant shall be protected by copyright.

7.2 The client undertakes to use those assessments, reports, analyses, drafts, calculations, plans, programmes, drawings, data storage media and the like created in the course of the service, consulting or representation order by the Certified Management Accountant or employees and cooperation partners thereof only for the business purposes of the client. Further utilization shall be inadmissible.

7.3 The utilization of professional statements of the Certified Management Accountant by the client for advertising purposes shall be inadmissible. Any violation thereof shall entitle the Certified Management Accountant to terminate without notice all orders not yet performed.

7.4 With regard to the fact that the services rendered are the intellectual property of the Certified Management Accountant, the right of utilization thereof shall only apply to those business purposes of the client and only within the scope agreed upon in the contract, even after remuneration has been paid. Every illicit disclosure, including in the course of dissolvement of the company or insolvency, but also every short-term allocation for reproduction purposes shall entail claims for damages by the Certified Management Accountant.

7.5 On their part, the Certified Management Accountant undertakes to respect the intellectual property of the client, as far as this has been expressly indicated to the former upon transferal.

8. Rectification of Defects and Guarantee

8.1 The Certified Management Accountant shall be entitled and obliged to remove incorrectness and defects in their service, consulting and/or representation work that only become known retrospectively. The Certified Management Accountant shall immediately inform the client thereof. The Certified Management Accountant shall be entitled to notify of the changes those third parties informed about the initial statement.

8.2 The client is entitled to the rectification of defects free of charge provided that the Certified Management Accountant is responsible for these. In any case, this claim shall expire six months after the client gains knowledge of the defects in the performance in dispute of the Certified Management Accountant.

8.3 Should the rectification of any defects fail, the client shall be entitled to a reduction, or, in case the provided service is justifiably no longer of interest to the client due to failure of rectification, to redhibitory action. With regard to guarantee, rectification shall, in any case, prevail over price reduction or redhibitory action.

8.4 Insofar as there are additional claims to damages, the provisions of Clause 9 shall apply.

9. Liability

9.1 The Certified Management Accountant and their employees shall act according to the generally accepted principles of professional practice when consulting. The Certified Management Accountant shall have professional liability insurance according to the provisions of Section 10 of the BiBuG. The liability of the Certified Management Accountant in the event of simple gross negligence shall be limited to the minimum insurance sum stipulated by Section 10, Para. 3 of the BiBuG. This limitation of liability shall only apply in the event of of slightly negligent inflicted damage insofar as the client is a consumer as defined by the Austrian Consumer Protection Act (KSchG). This shall also apply to the infringement of obligations by involved colleagues as stipulated in Clause 1.4.

9.2 Claims for damages may only be legally pursued within six months of the entitled person(s) obtaining knowledge of the damage.

10. Obligation to Discretion/Data Protection

10.1 According to Section 39 of the BiBuG, the Certified Management Accountant, employees thereof and any freelance certified management accountants involved shall be bound to discretion regarding all matters of which they gain knowledge in their work for the client. This discretion shall include both the client and business connections thereof.

10.2 Only the client themselves, but not agents thereof, may release the Certified Management Accountant from this obligation to discretion in writing.

10.3 The Certified Management Accountant may only deliver reports, assessments and other written statements about their work to third parties with the consent of the client unless there is a legal obligation to do so.

10.4 The obligation to discretion of the Certified Management Accountant, employees thereof and any freelance certified management accountants involved shall also apply to the time after order completion. Cases in which there is a legal obligation to disclosure shall be exempt from this.

10.5 The Certified Management Accountant shall be authorised to process, or have third parties process entrusted personal data insofar as this serves the purpose of the service, consulting and/or representation order. The Certified Management Accountant shall guarantee the obligation to protect data secrecy according to the clauses of the Austrian Data Protection Act. Material given to the Certified Management Accountant (data storage media, data, documents, assessments, programmes, etc.) as well as all work results shall, in principle, be returned to the client.

10.6 The Certified Management Accountant undertakes to make provisions in order for the client to be able to comply with their obligation of disclosure according to Section 26 of the Austrian Data Protection Act, Article 15 of the General Data Protection Regulation. Provided that remuneration for such disclosures has not been agreed upon, the actual expense shall be charged to the client.

10.7 The Certified Management Accountant shall release all documents received from the client for the work of the former upon request and at the cost of the client. However, correspondence between the Certified Management Accountant and clients thereof and original documents owned by the Certified Management Accountant shall be exempt from this. The Certified Management Accountant may produce or retain transcripts or copies of documents they return to the client.

10.8 The Certified Management Accountant shall be entitled to retain documents given to them or created by themselves in relation to an order according to Clause 10.5 as well as the correspondence relating to the order within the legal framework.

11. Right to Remuneration and Amount

11.1 The Certified Management Accountant shall be entitled to adequate remuneration from the client in exchange for the provision of service, consulting and/or representation services of the former. The amount of the remuneration shall be determined by written agreement between the client and the Certified Management Accountant.

11.2 Should the Certified Management Accountant not fulfil an order, remuneration shall nevertheless be due to them provided that they were ready to render the service and were prevented from doing so by circumstances attributable to the client. However, the Certified Management Accountant shall offset what they saved due to the non-performance.

11.3 Should the order not be fulfilled due to circumstances that constitute an important reason for the Certified Management Accountant, the Certified Management Accountant shall only be entitled to remuneration corresponding to the services rendered until that point. This shall particularly apply if services rendered by the Certified Management Accountant hitherto are of use to the client in spite of termination.

11.4 50% of the remuneration agreed shall be due upon commissioning and the other 50% at completion of the order with payment terms of 14 days. A complaint regarding the work of the Certified Management Accountant shall not entitle the client to retain the remuneration due to the former, except in the case of blatant defects.

11.5 Alongside adequate remuneration, the Certified Management Accountant shall be entitled to reimbursement of their expenses. The Certified Management Accountant may request corresponding advance payments.

11.6 The Certified Management Accountant may only deliver their performance if they are paid in full. In this regard, the legal right of lien (Section 471 of the Austrian Civil Code (ABGB), Section 369 of the Austrian Commercial Code (UGB)) shall be indicated. Should the right of lien be wrongfully executed, the Certified Management Accountant shall only be liable for blatant gross negligence up to the amount of their outstanding claim. In case of permanent contracts, the further rendering of services may be refused until previous services have been paid. This applies accordingly to partial performance and outstanding partial payment.

11.7 A complaint regarding the work of the Certified Management Accountant shall not entitle the client to withhold the remuneration due the Certified Management Accountant according to Clause 11.5, except in the event of blatant substantial defects.

11.8 Set-offs against remuneration claims of the Certified Management Accountant according to Clause 11.5 shall only be admissible with undisputed or legally determined claims.

12. Termination

12.1 Insofar as nothing else is agreed in writing or prescribed by mandatory law, the parties to this contract may terminate the contract at any time with immediate effect. The claim to remuneration shall be determined by Clause 11.

12.2 Insofar as nothing else is agreed in writing, a permanent contract – always presumed as such in case of doubt – may only be terminated without an important reason subject to a period of three months at the end of a calendar month.

13. Applicable Law/Place of Performance/Legal Venue

13.1 This contract between the Certified Management Accountant and the client is subject to substantive Austrian law under exclusion of the reference standards of private international law. 13.2 The place of performance shall be the business address of the Certified Management Accountant.

13.3 Disputes shall be settled at the court at the place of business of the Certified Management Accountant.

14. Contracts with Consumers

Pursuant to the Austrian Consumer Protection Law, the Terms and Conditions above shall be valid insofar as the Austrian Consumer Protection Law (KSchG) provides no differing obligatory provisions.

The Austrian Professional Association for Consulting and IT recommends the following mediation clause as a pro-business method of dispute resolution:

In the event that any disputes, which cannot be solved by mutual agreement, arise from this contract, the parties to the contract agree to engage a listed mediator (Austrian Civil Rights Mediation Law (ZivMediatG)) specialized in business mediation from the list of the Austrian Ministry of Justice in order to reconcile these out of court. Should no mutual agreement regarding the selection of the business mediator or with regard to content be possible, legal measures shall be initiated no sooner than one month after the negotiations fail.

In the event that mediation could not be held or was discontinued, any litigation intiated shall be subject to Austrian law. As agreed, all necessary costs incurred due to previous mediation, particularly for legal advisors consulted, may be claimed in litigation or arbitration as “pre-trial costs”.

GENERAL TERMS AND CONDITIONS for Management Consultants

1. General Terms and Conditions / Scope

1.1 All legal transactions between the Principal and the Agent (Management Consultant) − hereinafter referred to as Agent − shall be exclusively subject to these General Terms and Conditions. The version valid at the time the Contract is executed shall be applicable.

1.2 These General Terms and Conditions shall also apply to any future contractual relationships even if these General Terms and Conditions are not expressly referred to in collateral contracts.

1.3 Any conflicting General Terms and Conditions on the part of the Principal shall be invalid unless they have been explicitly accepted in writing by the Agent.

1.4 If any provision of these General Terms and Conditions is or becomes invalid, the other provisions and any contracts executed pursuant to these provisions shall not be affected thereby. The invalid provision shall be replaced by a provision which best corresponds to the intention and economic purpose of the invalid provision.

2. Scope of consulting assignments / representation

2.1 The scope of each particular consulting assignment shall be individually agreed by contract.

2.2 The Agent shall be entitled to subcontract, in whole or in part, the services for which the Agent is responsible to third parties. Payment of said third parties shall be effected exclusively by the Agent. No contractual relationship of any kind shall exist between the Principal and said third party.

2.3 During the validity of this Contract and for a period of three years after termination thereof, the Principal shall agree not to enter into any kind of business transactions with persons or organisations the Agent employs to perform the Agent’s contractual duties. In particular, the Principal shall not employ said persons or organisations to render consulting services the same or similar to those offered by the Agent.

3. Principal’s obligation to provide information / declaration of completeness

3.1 The Principal shall ensure that during the performance of the consulting assignment, organisational conditions in the Principal’s place of business allow the consulting process to proceed in a timely and undisturbed manner.

3.2 The Principal shall also inform the Agent in detail about previously conducted and/or currently active consulting projects, including those in other areas of competency.

3.3 The Principal shall, in a timely manner and without special request on the part of the Agent, provide the Agent with all documents necessary to fulfil and perform the consulting assignment and shall inform the Agent of all activities and conditions pertinent to the performance of the consulting assignment. This includes all documents, activities and conditions that become known or available during the performance of the consulting assignment.

3.4 The Principal shall ensure that all employees as well as any employee representation (works council) provided by law, if established, are informed of the Agent’s consulting activities prior to the commencement of the assignment.

4. Maintenance of independence

4.1 The Contracting Parties shall be committed to mutual loyalty.

4.2 The Contracting Parties shall be obligated to take all necessary measures to ensure that the independence of all persons working for the Agent and/or of any third parties employed by the Agent is not jeopardized. This applies particularly to any employment offers made by the Principal or the acceptance of assignments on their own account.

5. Reporting / obligation to report

5.1 The Agent shall be obligated to report to the Principal on the progress of services performed by persons working for the Agent and/or any third parties employed by the Agent.

5.2 The Agent shall deliver the final report in a timely manner, i.e. depending on the type of assignment, two to four weeks after completion of the assignment.

5.3 The Agent shall not be bound by directives while performing the agreed service and shall be free to act at the Agent’s discretion and under the Agent’s own responsibility. The Agent shall not be required to work in a particular place or to keep particular working hours.

6. Protection of intellectual property

6.1 The Agent shall retain all copyrights to any work done by the Agent and/or by persons working for the Agent and/or by third parties employed by the Agent (including but not limited to tenders, reports, analyses, expert opinions, organization charts, programmes, performance descriptions, drafts, calculations, drawings, data media, etc.). During the contract period and after termination thereof, the Principal may use these materials exclusively for the purposes described under the Contract. Therefore, the Principal shall not be entitled to copy or distribute these materials without the explicit consent of the Agent. Under no circumstances, shall the Agent be liable to third parties, in particular for the accuracy of the material, in the event of unauthorised copying/distribution of the material.

6.2 In the event of any violation of these provisions by the Principal, the Agent shall be entitled to immediate termination of the contract relationship and to assert any other statutory claims, in particular claims for omission and/or damages.

7. Warranty

7.1 The Agent shall be entitled and obligated, regardless of fault, to correct any errors and/or inaccuracies in the Agent’s work which have become known subsequently. The Agent will immediately inform the Principal thereof.

7.2 This right of the Principal expires six months after completion of the respective service.

8. Liability / damages

8.1 With the exception of personal injuries, the Agent shall be liable to the Principal for damages only to the extent that these are the result of serious fault (intention or gross negligence). Correspondingly, this also applies to damages resulting from third parties employed by the Agent.

8.2 Any claim for damages on the part of the Principal may only be enforced by law within six months after they have gained knowledge of the damage and the liable party, but no later than three years after the incident upon which the claim is based.

8.3 The Principal shall furnish evidence of the Agent’s fault.

8.4 If the Agent performs the required services with the help of third parties, any warranty claims and claims for damages which arise against the third party shall be passed on to the Principal. In this case, the Principal shall primarily refer to the third party.

9. Confidentiality / data protection

9.1 The Agent shall be obligated to maintain complete confidentiality concerning all business matters made known to the Agent in the course of services performed, especially trade and company secrets and any other information concerning type and/or scope of business and/or practical activities of the Principal.

9.2 Furthermore, the Agent shall be obligated to maintain complete confidentiality towards third parties concerning the content of the work completed, as well as any information and conditions that contributed to the completion of the work, particularly concerning data on the Principal’s clients.

9.3 The Agent shall not be obligated to maintain confidentiality towards any person working for the Agent or representatives of the Agent. However, the Agent is required to obligate such persons to maintain complete confidentiality and shall be liable for any violation of confidentiality on their part in the same way as if the Agent had breached confidentiality.

9.4 The obligation to maintain confidentiality shall persist indefinitely even after termination of this Contract. This shall not apply in case the Agent is legally required to disclose information.

9.5 The Agent shall be entitled to use any personal data entrusted to the Agent for the purposes of the services performed. The Agent shall guarantee the Principal that all necessary measures will be taken, especially those regarding the Austrian Data Protection Act (DSG), e.g. that declarations of consent are obtained from the persons involved.

10. Remuneration

10.1 After completion of the services agreed upon, the Agent shall receive remuneration agreed upon in advance between the Agent and the Principal. The Agent shall be entitled to render intermediate accounts and to demand payment on account as required by the progress of the work. Remuneration shall be due and payable immediately after rendering accounts by the Agent.

10.2 The Agent shall render accounts which entitle to deduct input tax and contain all elements required by law.

10.3 Any cash expenditures, expenses, travel expenses, etc. shall be reimbursed to the Agent by the Principal separately, upon submission of the appropriate receipts.

10.4 In the event that the work agreed upon is not completed due to reasons on the part of the Principal, or due to a premature termination of contract by the Agent for cause, the Agent shall be entitled to claim payment in full of the remuneration agreed upon in 5 advance, less expenses not incurred. In the event that an hourly fee had been agreed upon, the Principal shall pay for the number of hours expected to be required for the entire contracted assignment, less expenses not incurred. Expenses not incurred shall be calculated as a lump sum consisting of 30% of the fee required for those services that the Agent did not perform by the date of termination of the agreement.

10.5 In the event that intermediate invoices are not paid, the Agent shall be released from the Agent’s commitment to provide further services. This shall be without prejudice to any further claims resulting from default of payment.

11. Electronic invoicing

11.1 The Agent shall be entitled to transmit invoices electronically. The Principal explicitly agrees to accept invoices transmitted electronically by the Agent.

12. Duration of the contract

12.1 This Contract shall terminate upon the completion of the project and the corresponding invoice.

12.2 Apart from this, this Contract may be terminated for good cause by either Party at any time without notice. Grounds for premature termination include the following:
    • A Party breaches major provisions of the Contract; or
    • A Party is in default of payment after insolvency proceedings have been opened; or
    • A Party has substantiated concerns regarding the other Party’s creditworthiness, without any insolvency proceedings, and such other Party does not make any advance payments upon request of the Agent/provide any suitable guarantee in advance upon request of the Principal, and such negative financial circumstances have not been known to the other Party at the time of execution of the contract.

13. Final provisions

13.1 The contracting parties declare that all information contained herein is accurate and made in good conscience; and they shall be mutually obligated to immediately inform the other party of any changes.

13.2 Modifications of and amendments to this Contract or these General Terms and Conditions shall be made in writing; this shall also apply to a waiver of this requirement. Subsidiary agreements have not been executed.

13.3 This Contract is governed by the substantive law of the Republic of Austria, excluding the conflict-of-law rules of international private law and CISG. Place of fulfilment is the registered place of business of the Agent. The court at the Agent’s registered place of business shall be competent in any disputes.

The Austrian Professional Association of Management Consultancy, Accounting and Information Technology recommends the following mediation clause as a pro-business method of dispute resolution:

(1) In the event that any disputes, which cannot be solved by mutual agreement, arise from this Contract, the Parties to the contract agree to engage a listed mediator (Austrian Civil Rights Mediation Law (ZivMediatG)) specialized in business mediation from the list of the Austrian Ministry of Justice in order to reconcile these out of court. Should no mutual 6 agreement regarding the selection of the business mediator or with regard to content be possible, legal measures shall be initiated no sooner than one month after the negotiations fail.

(2) In the event that mediation could not be held or was discontinued, any litigation initiated shall be subject to Austrian law. As agreed, all necessary costs incurred due to previous mediation, particularly for legal advisors consulted, may be claimed in litigation or arbitration as “pre-trial costs”.